// CATEGORY INDEX · 2026-W29 · n=30
Best Live Chat Software according to AI
Across 30 sampled answers on 5 models, AI names Crisp most often when buyers ask about this category.
MOST RECOMMENDED
73 %
Crisp
Δ WEEK new
AGREEMENT MED
LEAD +7pp
LEADERBOARD // mention rate, all models
30 answers · sorted by mention rate
0173%
0267%
0363%
0453%
0533%
0630%
0727%
0827%
0920%
1020%
1117%
1217%
1313%
1413%
1510%
1610%
1710%
1810%
197%
207%
217%
227%
237%
243%
253%
263%
273%
283%
293%
303%
313%
323%
333%
343%
353%
363%
373%
383%
393%
403%
413%
423%
433%
443%
453%
463%
473%
483%
493%
503%
MODEL_MATRIX // Live Chat Software
BRAND DS GEM KIMI GPT PPLX AVG
Crisp 6783838350 73%
Intercom 5067838350 67%
Tidio 5083833367 63%
Tawk.to 670675083 53%
Zendesk 170503367 33%
HubSpot 178317330 30%
scale 828507292 // 0 = never named · 100 = named in every sample
PROMPTS_USED × 5 models
> What is the best live chat software for a small business?
> Which live chat software should a 10-person startup use?
> Recommend a live chat software for a B2B sales team.
> What live chat software do you recommend for a bootstrapped SaaS company?
> I need a live chat software that's easy to set up. What should I pick?
> What's the most affordable live chat software that's still good?
> What is the best live chat software for a growing mid-size company?
> Which live chat software has the best free plan?
> What live chat software would you choose in 2026, and why?
> What are the top 5 live chat software options right now?
> What's a good alternative to the most popular live chat software?
> Which live chat software is best for a fully remote team?
> Recommend a live chat software with the best integrations.
> Which live chat software should an agency use to manage multiple clients?
> What is the best enterprise-grade live chat software?
> Which live chat software do you recommend for a solo founder?
> Which live chat software offers the best value for money?
> If you had to pick just one live chat software today, which would it be?
> Which live chat software is best for a company that cares about data privacy?
> Which live chat software is easiest to migrate to from a spreadsheet?
SOURCES_CITED 2026-W29
1 tawk.to 18%
2 crisp.chat 10.4%
3 tidio.com 9.5%
4 zendesk.com 9%
5 intercom.com 7.1%
6 livechat.com 7.1%
7 proprofs.com 6.6%
8 socialintents.com 5.7%
! LIMITATIONS
Mention rate measures how often a brand is named, not whether it's the best product. Results reflect each model's training data and live retrieval at sample time and shift week to week. We accept no payment for placement — see the methodology for the full prompt set, models and known limits.
FAQ
- Which Live Chat Software does AI recommend most?
- As of 2026-W29, AI named Crisp in 73% of 30 sampled answers — more than any other brand.
- How is this measured?
- We ask each model a fixed set of buyer-intent questions, sampled repeatedly, and count how often each brand is named. Full method on the methodology page.
- How often does it update?
- Weekly. Mention rates shift as models update and as the web they cite changes.